TechCare – Communication and Collaboration

  • Are Skype for Business users wondering if they are getting the most out of the product?
  • Do users have questions on how to user certain Skype functions?
  • Does your IT staff lack the experience to make changes to your Skype environment?

Applied Tech can improve your Skype for Business collaboration environment with our TechCare service offering.

It can be easy to forget how much we use our phones, instant message our co-workers or share our desktops for presentations.  Having a team available to help you support those functions in case of technical problems is available thru our TechCare program.  This includes, moves/add/changes of users, user support questions, limited “how to” questions and if you need it, hardware replacement service.  As part of a complete disaster recovery program, getting service for your critical functions is important.

We have found that as Skype for Business becomes a central part of an organizations communication toolset users are trying to use it in new and interesting ways.  We have customer’s using it for hosting internal company wide “town hall” meetings, video conferencing with remote staff, co-editing documents with users located across the country and product managers inspecting manufacturing processes in a production line via a tablet video session.  You are only limited by your imagination.

As your organization becomes more reliant on Skype for Business functionality, it is important that you have someone there to make sure it is always running at peak performance.  Applied Tech has a strong partnership with Audiocodes and WorkstreamPeople.  This combination allows you to tap into years of Skype experience to support your organization’s needs.

Contact Applied Tech to get more information about how we can help provide your business with a communication support plan that meets your needs.