What is a VDI Connection and When Should a Business Consider Integrating One?
As we continue to dive deeper into the world of remote work, businesses have started integrating new technologies to ensure the safety and security of their information. A term remote workers may have heard before is VDI, but what is a VDI connection? And as a business, when should you consider adding one to your IT stack?
A VDI, or virtual desktop infrastructure, is part of an IT infrastructure that allows employees to access enterprise computer systems from almost any device. VDIs provide a desktop image of an operating system, such as Microsoft Windows, to be displayed over a network to an endpoint device like a smartphone or tablet.
With virtual machines, VDIs can manage these desktops so users can connect from anywhere, at any time, and from almost any device. This is why VDI is ideal for remote or hybrid work environments. As with any advanced technology solution, there are a few security concerns to be aware of when using VDI.
Businesses with a dispersed workforce need secure access to applications and data from various locations. Balancing flexibility with security can be tricky. Let’s discuss how this can be done and what to look for when implementing your VDI connection.
Find Your Outsourced IT Partner
Our team can do everything from implementing advanced tools to providing ongoing support and maintenance. Learn how we can collaborate to provide your business with top-tier IT and cybersecurity services.
How does VDI work?
VDI uses a centralized server or cloud environment to deliver isolated virtual desktops to end users. The users can then connect to virtual desktops using multiple points of access through a connection broker. The broker works to authenticate each individual user and direct them to the virtual desktop from a desktop pool. Once the user is through, the display protocol transmits the virtual desktop to the user’s device, while application virtualization handles application deployment.
Though they work similarly, businesses will have two main options of VDI to choose from:
- Persistent Virtual Desktop: This option is great for users like IT professionals or developers who require elevated permissions. Since it provides the highest level of personalization and application compatibility, it comes at a higher cost.
- Non-Persistent Desktop: If you are looking for a simplified VDI, this option may work better for you. It offers fewer personalizations and separates the personalization from the underlying OS. However, it is a lower-cost solution per user and is useful for employees who complete repetitive tasks that use a standardized process in environments like computer labs or call centers.
You should not only consider the business’s needs, but also each individual’s needs when choosing a type of VDI. If users require a more personalized experience that continues throughout their use of the VDI, then we recommend the persistent desktop. If users are okay with losing the personalization after closing out of the virtual desktop, then non-persistent will work just fine and save your business some money.
VDI use cases
Businesses operating in remote or hybrid environments with centrally managed desktops will benefit from VDI. Mobile users, on the other hand, who work from various locations may not always be the best fit for VDI due to security concerns. Therefore, we strongly encourage businesses to evaluate the value of VDI on a use-by-use basis.
VDI use cases:
Remote workers: The ability to access virtual desktops from anywhere, whether you’re traveling for business or working from home, enhances productivity and efficiency. Meanwhile, sensitive information remains secure in a centralized location, reducing the risk of data loss or unauthorized access.
Task-based or shift work
Businesses like call centers or computer labs that have many users utilizing the same software to handle their tasks will benefit from non-persistent VDI. This VDI connection allows the users to experience the same personalization when they need it. The personalization will discontinue once the user is done with their work and logs out, keeping user information safe.
Security and compliance requirements
A VDI connection can ensure that apps and data security meet compliance regulations with intelligent security abilities that proactively find potential threats and take action against them.
Personal device use
Because a VDI uses a centralized location server, it’s ideal for organizations that allow employees to use their own devices while keeping their data protected.
As work environments continue to evolve and embrace digital tools, remote work, and advanced technology, more companies are beginning to embrace VDI.
VDI security considerations and how Applied Tech can help
Although VDI provides enhanced productivity and flexibility, there are a few security concerns that come with it. Common issues include an insecure device, a stolen password, or a compromised user desktop session, which can expose a business to threats like ransomware, malware, or network sniffing.
VDI requires a robust security strategy to keep all data safe. When incorporating a VDI connection, pay attention to these risks:
- Hypervisor risks: Hackers can use malware to hide beneath the operating system and acquire control of the hypervisor – the software that creates and runs the virtual machines. Known as hyperjacking, this attack is hard to detect and allows the hacker to gain access to everything connected to the server.
- Network security: While all networks are vulnerable to attacks, virtual networks are at even more risk due to their shared use of physical resources. If a network experiences a data breach, all users connected to the virtual network are now at risk.
- Employee error: Employees can unintentionally or intentionally break into a server, whether it’s poor password practices or a malicious attack, which would compromise the VDI directly.
- Unpatched VMs: Patching virtual machines requires time and effort. Each has its own operating system and unique configuration, making this process lengthy. Without automation, IT admins may fall behind on enterprise-wide patch management, opening the door for further security breaches.
These security risks should not deter you from implementing a VDI connection. With the help of an IT partner, the incorporation of this tool will be seamless to implement and safe to use. At Applied Tech, our team of experts can help by offering the manpower, experience, and guidance needed to safely add a VDI to your system.
If your team is new to this type of technology, we ensure that your users are following best practices and compliance regulations that will keep your data secure. Once the VDI is integrated, we can offer ongoing support and a strategic security plan to mitigate future risks. Contact us today to learn how we can help your business enjoy the benefits of VDI without the risk of your data being compromised.
About Applied Tech
Applied Tech is a leading IT and cybersecurity services provider dedicated to helping businesses protect their digital assets. Our proactive and strategic services include cloud management, security, productivity, and IT growth strategy. With a team of experienced professionals, we provide unique solutions tailored to your IT needs.
Protect your business with Applied Tech’s fully managed IT services, co-managed support, and security assistance. With IT services focused on your business goals, keep your team productive and your data secure.
