Knowing that Applied Tech is constantly monitoring our server and workstations allows me to focus on the strategic issues of our business. Encore is quite pleased with the service and expertise of Applied Tech and looks forward to a long and mutually beneficial relationship.

Applied Tech has given us the freedom to focus on our business rather than stress about our computer’s operational capabilities. We know that the TechCare® program will proactively monitor our IT system while providing us the ability to control and reduce our budget with this flat-fee service. This also saved us the expense and time of having to hire an in-house IT person. We have been provided a team of highly skilled consultants that meet with us quarterly to advise us on our system which has given us the assurance and confidence that Applied Tech will always be there for us.

We use Applied Tech for all our network and system support. Their exceptionally knowledgeable support technicians and client representatives have allowed us to make informed decisions on the best technology for supporting our work today and our continued growth in a cost-effective manner. Applied Tech was able to get us up and running twice after equipment failures so quickly we were able to resume partial capacity in a few hours, and were fully functional by the end of the day. We would recommend Applied Tech to anyone who needs any level of technological support.

We are very pleased with Applied Tech as our technology partner. Applied Tech has filled the role of being the ‘one-stop shop’ for our computer networking needs. Applied Tech also helps us plan equipment purchases proactively and economically. We would clearly have struggled trying to do this on our own. The benefits of TechCare® , once viewed as expensive, have been well worth the investment! Our system runs very smoothly and we experience minimal (if any) down time. Response times are so much shorter and generally problems are taken care of in less than two hours.