TechCare® Managed Services
IT Management has never been easier!
TechCare® Managed Services provides our customers with network monitoring, support, and planning of your IT systems. Our advanced 24/7 network monitoring and management tools offer IT support to keep your system running smoothly. But sometimes that’s not enough. When your employees need more help, our complete network management packages provides ongoing hardware/software support for your desktops and servers, and you’ll have access to our experienced, efficient helpdesk technicians over the phone, remotely, or onsite.
What we provide
|Asset Management, Reporting & Monitoring – Life-cycle management, detailed activity reports, and 24/7 server, network, and workstation monitoring.||Team Coverage – Delivering total coverage through a team approach for all your Windows® and Mac® desktops, servers, and network infrastructure.|
|Server Maintenance - Preventative maintenance including vendor updates, test backups with restores, queue management, disaster recovery protection, mailbox management and more.||
Help Desk- Access to experienced, efficient helpdesk technicians over the phone, remotely, or onsite. Three Wisconsin-based call centers with enterprise-class
prioritization and escalation policies.
Desktop Maintenance – Enterprise-level antivirus and spyware protection, spam filtering, and patch
|IT Advisor – Professional, strategic technical advisors to guide your company through critical IT planning and decisions.|
|Business Continuity – Data backup services to ensure your company will quickly resume functionality in the event of a disaster.||
Value-add Options – No drive time charges,
guaranteed service, after hours support available.
TechCare® Managed Services from Applied Tech provide you with more reliable performance and more predictable expenses. That means you get more value from the technology you’ve already invested in, while actually reducing the total costs of IT problems and the resulting downtime.
From ongoing monitoring to complete network management – Applied Tech delivers!