What are managed services?
Managed IT services has become an industry term that has been twisted to mean all sorts of things: fully outsourced IT, partial IT support services provided monthly or a retainer for project work. Everyone will tell you they provide “managed services”. All that really means is they will charge you monthly for services provided. The real question that should be asked is “What is your approach to managed services?”
At Applied Tech, our approach to any service we provide is making sure our customers get strategic value. We provide services that allow you to focus on your business and not the technology that drives it.
Every customer has a different reason to outsource or augment their technology functions. Applied Tech is one of the few technology service providers capable of providing strategic value across the technology spectrum. We believe managed services are both operational and strategic. We strive for operational excellence and friendly service, but our value is our ability to provide strategic technology guidance. Through our TechCare programs, we provide a complete range of managed service offerings that can serve some or all of your technology needs.
- Technology Management
- Application Support
- Project Management & Business Analysis
- Proactive Infrastructure Projects
- Data protection & Management
- Telecom and Collaboration
- Security and Monitoring
- Servers, Workstation and Network Management
- IT Help Desk