Your customers and you share the same goal: You want your business to deliver value by satisfying critical needs efficiently. Customer relationship management (CRM) tools from Microsoft enable your company to be that kind of business.
Use familiar software solutions to help empower your employees to function at optimal productivity levels, to deliver high-quality services and responsive communications, and to obtain better results from your sales and service business. Microsoft business software offers a wide spectrum of feature-rich, affordable CRM solutions to help you meet your specific needs.
Microsoft Dynamics CRM
Fits your people. Fits your business. Fits your environment.
Microsoft is bringing customer relationship management (CRM) software into a new era with Microsoft Dynamics CRM. It is a flexible CRM solution that works the way your people do, works the way your business does, and works the way IT wants it to.
Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company’s sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.
Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes:
- Marketing – A clearer view of customers and more informed marketing investments
- Sales – Get more leads and close more business
- Customer service – Provide more value to customers
Microsoft Office Outlook with Business Contact Manager
Microsoft Office Outlook with Business Contact Manager offers powerful customer and contact management to help you save time, improve sales and marketing, and deliver better customer service. Organize and manage all your contact, prospect, and customer information in one place. Track leads and opportunities throughout the sales cycle. Easily create, personalize, and track direct marketing campaigns in-house. And centralize your project-related information so you can stay organized and monitor tasks with automated reminders.
- Organize prospect and customer information in one place
- Manage sales leads and opportunities
- Create, personalize, and track direct marketing campaigns