Hosted Services for SMBs

The business environment is rapidly changing for small and medium-sized businesses (SMBs) in every sector. Customers are more sophisticated and demanding than ever before, and channels such as the Internet have enabled an increasing number of competitors to enter the market.

In order to compete, SMBs need to focus on offering superior customer service by optimizing productivity, time and billing, document management and compliance, all on a limited IT budget. SMBs can be daunted by the cost and resources needed to achieve this, but for those that have moved to a hosted services model especially for their Accounting and CRM software, these issues are no longer a source of business pain.

The momentum to embrace Software as a Service (SaaS) in the SMB community is growing, as forward-looking firms look for affordable ways to use leading technologies as a way to expand their capabilities and support growth. SaaS changes the value equation by eliminating large up-front costs for hardware, software and implementation services. It can give SMBs secure, enterprise-class capabilities on a ‘pay as you go’ basis.

The inherent benefits of SaaS combined with the rich features of Microsoft Exchange 2007 and Microsoft Office SharePoint deliver a compelling solution set for SMBs, including:
• Lower capital costs
• Reduced IT training
• High reliability through enterprise-class management
• Reduced workloads for internal IT staff.

Applied Tech takes on the burden of managing the installation, availability, security and upgrading of IT systems, leaving your IT experts free to work more closely with fee earners and key support staff to drive the real benefits of your IT investment.