View Post

4 Ways Applied Tech Makes Your Staff More Productive

Right now, some of the region’s IT Managed Service Providers are struggling to keep up with performance demands. Some providers resist technology and aren’t able to make the turn towards the mobile trend. Others are refusing to adopt the Cloud. And many more are just not making their clients happy because of poor response times, tacking on expensive repair costs …

View Post

Digital Transformation Article 8: Automation Nation

The Rise of the Robots: Job Makers or Takers? It’s not the lion you see that will kill you. It’s the one you don’t see. It’s the same with robots. It won’t be the ones with a human-like face and body as portrayed in old sci-fi movies that take your job. It will be the ones buried in small devices …

View Post

Are IT Growing Pains Keeping You from Being Strategic?

Growing a business and sustaining that growth is both exciting and scary. The smaller the business, the more impacted they are by growing pains. Take technology, for example. More users equate technology to more help desk tickets, greater email maintenance and additional security concerns. The amount of technical expertise your small IT team requires continues to expand. Without the right …

View Post

Digital Transformation Article 7: AI, It’s Not What You Think, It’s More

What do you think of when you hear the word “artificial”? Artificial ingredients. Artificial color. Artificial sweetener. Everything sounds like a second-rate, weak-kneed imitation of something good. Prepare to be shocked. Artificial Intelligence (AI) is actually starting to be better than the real thing (us humans) and it’s happening at warp speed. Remember in 1996 when IBM’s Deep Blue computer …

View Post

Digital Transformation Article 6: Cracks Appearing in the Bricks & Mortar Stores

Group 1 Blockbuster. Woolworths. Sears, Kodak. Group 2: Uber. Netflix. AirBnB. Can you figure out what these groups have in common? The first includes traditional brick and mortar companies which are grappling with intense disruption and transformation of their old business models in a Web-based world. The second includes the “born in the cloud” upstarts leading the digital transformation that …