It’s not often that you get a guided tour of online software but that is exactly what the Microsoft Dynamics® CRM team is offering along with a 30 day trial. The CRM (Customer Relationship Management) team has been busy; they have taken the time to put together a great resource that helps you find the information you need when considering Microsoft Dynamics CRM 2011 Online. The CRM 2011 Test Drive Guide includes videos, material downloads, and informative links from the Microsoft CRM 2011 Resource Center.

The topics covered include:

• Installing and Using the Microsoft Outlook Client for CRM 2011
• Streamlining CRM 2011 Online
• Configuring Business Units and Security Roles
• Creating Workflows
• Data Import
• Extending CRM 2011

With such a great tool available it doesn’t hurt to give Microsoft Dynamics CRM a try. If you are interested in learning more about CRM (online or on-premise) let us know and we can help you get started today. Give us a call at 855-729-1300 or send an email to info@appliedtech.us.  We look forward to hearing from you.